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Exam AB-250: Transforming Contact Center Experiences with AI in Dynamics 365As a candidate for this Microsoft Certification, you're a contact center engineer or solutions pro who designs, implements, and supports AI-powered contact center solutions by using Microsoft Dynamics 365 Contact Center and service-oriented autonomous agents.AB-250 Study GuideStudy guide contains topics and information you need to know to successfully prepare for and pass the exam.Exam LabsCollection of lab exercises and applied skills relevant to AB-250.How to Prepare for Role-Based ExamsGuidance on hands-on practice, documentation, and readiness for Microsoft role-based exams.
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These requirements apply to earning the Expert certification, not to taking its exam.
