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Exam AB-250: Dynamics 365 Contact Center AI Engineer As a candidate for this Microsoft Certification, you're a contact center engineer or solutions pro who designs, implements, and supports AI-powered contact center solutions by using Microsoft Dynamics 365 Contact Center and service-oriented autonomous agents.
AB-250 Study Guide Study guide contains topics and information you need to know to successfully prepare for and pass the exam.
Microsoft Learn Official Microsoft instructor-led training course that covers the skills measured on the exam.